Alternative dispute resolution provides an extrajudicial, simple and accessible way to resolve disagreements arising from purchases made online between consumers and traders.
Within the European Union, consumers have access to different avenues of redress to obtain information, advice and support in the event of a dispute, without limiting their right to bring the matter before the courts of law.
These options include Alternative Dispute Resolution entities (ADR), the European Consumer Centres and the consumer protection authorities of each country.
| https://consumer-redress.ec.europa.eu/index_en |
Before initiating any external complaint procedure, we recommend contacting LABComercial directly in order to attempt to resolve the matter quickly and amicably.
LABComercial is currently not affiliated with any specific consumer alternative dispute resolution entity.