Secure Payment
At LABComercial, we prioritise the security and confidentiality of our customers’ data throughout the entire purchasing process. Our website uses security and encryption protocols to protect the information transmitted during order processing.
Orders may be paid using the following secure payment methods:
Payment by Bank Card
You may pay for your order using a bank card through a secure payment gateway. During the payment process, the information transmitted is protected using security and encryption protocols.
Card transactions are processed directly on the secure platform of the relevant payment service provider. LABComercial does not store or have access to the full card details.
The data required to process the payment may be handled by external payment service providers solely for the purpose of completing the transaction and in accordance with their own security and privacy policies.
Bank Transfer
You may also make payment by bank transfer to the account indicated during the order process or in connection with a quotation or proforma invoice.
To facilitate payment identification, please include the order reference or proforma invoice number in the transfer reference.
If the transfer is made from a different bank or from another country, it must be sent with the instruction OUR. This means that all bank charges and transfer fees are borne by the sender so that the amount received by LABComercial corresponds exactly to the total order amount. The order will be processed once payment has been confirmed.
If the amount received is lower than the total order value due to bank charges, the outstanding difference may be claimed from the customer in order to complete the full order amount.
Order Confirmation and Acceptance
The order confirmation sent by email constitutes an acknowledgement of receipt of the order, but does not imply its final acceptance. Acceptance remains subject to verification of payment, product availability and validation of the information provided on the website.
Taxes and Prices
The prices displayed on the website are indicated in euros (€).
Products are initially displayed with 21% VAT included. The applicable tax is determined according to the delivery address of the order, regardless of the billing address provided by the customer.
Orders Delivered Within the European Union
The total order amount, including applicable taxes and shipping costs, will be clearly displayed during the checkout process before the order is confirmed.
The final amount will be calculated automatically during checkout based on the delivery address.
If the customer holds a valid intra-Community VAT number, it must be registered both in the delivery address and the billing address, together with the corresponding tax information, in order for the appropriate tax treatment to be applied.
Exports Outside the European Union
Exports outside the European Union are exempt from taxes. Orders shipped to these countries may be subject to taxes, duties or other customs charges imposed by the authorities of the destination country, which are the responsibility of the customer.
For shipments destined outside the European Union, the customer may arrange collection using their own carrier and place the order directly through the online store.
If the customer prefers LABComercial to arrange transport, a prior quotation will be required, as shipping costs are calculated individually.
If the customer fails to pay the taxes or customs charges required by the authorities of the destination country and the shipment is returned, the costs arising from such return may be charged to the customer.